KOMEHYO SINGAPORE PTE.LTD Privacy Policy

in KOMEHYO Singapore Online Website

We at Komehyo Singapore Pte.Ltd, (“KSGP”, “Company”, “us”, “we”, “our” or “ours”) understand the importance of personal data (“Personal Data” refers to any data whether recorded in a material form or not, from which the identity of an individual as defined under the applicable regulations, guidelines, orders made under the Personal Data Protection Act 2012 and any statutory amendments or re-enactments made of the Personal Data Protection Act 2012 from time to time (collectively referred to as the “PDPA”). We endeavor to protect Personal Data through our compliance with the PDPA and this privacy policy for processing of Personal Data (“Privacy Policy”), and by appropriately processing the Personal Data of our customers.

1. We will collect Personal Data, as provided in clause 8 below, in an appropriate manner including (without limitation) for public interest, vital interest, performance of contract, entering into contract, contractual obligations, performance of public task, legitimate interests, and legal obligations.

2. We will not collect, use, or disclose Personal Data, unless the data subject has given consent through a written statement or electronic means prior to or at the time of collection, use, or disclosure, unless otherwise provided in the PDPA.

3. We will collect your Personal Data for the purposes as provided in clause 9 below. Further, we will inform you if we add other purpose of use for your Personal Data than provided herein, and use such Personal Data within the scope of such purpose;

4. We will take necessary and appropriate measures to safely manage Personal Data;

5. We will collect/use/disclose Personal Data without the consent of individual in case of: necessary for purpose, life threatening situation, publicly available data, public interest, vital interest, contractual obligations, public tasks, legitimate interest, legal obligations, investigations, evaluation purpose, artistic purpose, news activity, provision of legal services, collected by credit bureau, employment purpose, employees’ benefits purposes, disclosed by public agency, etc.

6. Except where otherwise specified, we will not share or disclose Personal Data to any third parties unless in case of: given consent, deemed consent, consent not required for processing.

7. We will respond appropriately in the event that an individual contact the appropriate point of contact regarding display, correction, deletion, withdrawal (in full or in part) and/or termination of use of their respective Personal Data.

8. Types of Personal Data, Obtainment

     KSGP obtains the following personal data.
8.1 Personal data collected when you buying or selling the products at our store.

  • Name- Last name
  • Identification card data
  • Current address
  • Telephone number
  • E mail
  • Bank Account Information.

8.2 Personal data collected when you reserve for buying or selling the products via our online website.

  • Name- Last name
  • Telephone number
  • Email

8.3 Personal Data collected when you register for a membership.

  • Name- Last name
  • Gender
  • Date of birth
  • Telephone number
  • Email
  •  

9. Legal Basis and Purposes of Use for Personal Data
KSGP use Personal Data provided to us by individuals based on contract, legal obligation and legitimate interest basis for only the following purposes.

   9.1 Due to following the regulation of secondhand goods dealer license in Singapor
   9.2 Promoting the repetitive and continuous use of our services;
   9.3 Shipping and delivering goods and/or announcing our events; and
   9.4 Extracting and totalizing attribute information that an individual cannot be identified for statistical research.

In addition, KSGP may use your personal contact information for direct marketing purposes and/or to provide to KOMEHYO Co., Ltd., our Headquarters in Japan and/or other KOMEHYO Group entities in and outside Singapore after obtaining your consent/approval.

10. Provision of Personal Data to third parties
We will not provide Personal Data to any third parties without your consent except in the cases exempted under the PDPA.

11. How to Store and Protect your Personal Data

   11.1 Internet is used in a global environment, using it to collect and process Personal Data involves the transmission of data on an international basis. The Personal Data that we collect from you may be transferred to, accessed in and stored at, a destination outside Singapore, these Personal Data will always be held securely and in line with the requirements of any applicable regulations regarding PDPA.
   11.2 We will ensure that the Personal Data collected by or on behalf of us is proper kept and having adequate security measurement to protect the processing of the Personal Data.
   11.3 We will ensure protection of Personal Data in our possession or under our control by making security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, and disposal.
   11.4 We shall keep the personal data specified on this policy for 10 years after accounting period.
   11.5 We shall erase or destroy the personal data in paper format within 10 years after accounting period. Also, we will delete the customer’s data from the computer system (E-retail) if such data has not been updated within 10 years.

12. Cookies 

   12.1 Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit KOMEHYO Singapore Online Website, we may collect information from you automatically through cookies or similar technology.
For further information, visit https://allaboutcookies.org.
   12.2 We uses cookies in a range of ways to improve your experience on KOMEHYO Singapore Online Website, including:

  • Keeping you signed in
  • Understanding how you use our website

   12.3 There are number of different types of cookies, however, our website uses:

  • Functionality – We uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies is used.

   12.4 We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our Marketing Agency. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
   12.5 You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.

13. Privacy policies of other websites

   13.1 KOMEHYO Singapore Online Website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

14. Others

   14.1 We keep our privacy policy under regular review and places any updates on this web page.  
   14.2 Our website is intended only for persons who are at least twenty-one (21) years old. If you are an individual under 21 years of age (“Minors”) or individuals who are not legally competent to give consent, you confirm that you have been obtained the consent from Parental, Custodian, or Curator subjected to your status (on case by case basis):
   14.3 This privacy policy was last updated on 1 May 2023.

For any inquiries regarding Personal Data, please contact our Data Protection Officer with the following contact details:
KOMEHYO SINGAPORE PTE.LTD
#16-02 Ngee Ann City Tower B, 391B Orchard Road, Singapore 238874
Email : [email protected]
Telephone Number : +65 6235 2486